FAQ/SHIPPING

PRE-ORDER DETAILS:

Pre-order period: N/A

Production: N/A

Packing + orders shipped to you: N/A

These time frames are estimates only. They are subject to change incase there are any delays in production or packing.

If you have any questions/you have problems with your order please don't hesitate to contact my email [email protected] or DM me on twitter

 

ON-HAND ITEMS

Items on-hand will be shipped in 1-2 weeks. If ordered with a pre-order item, the on-hand item will be shipped within the pre-order schedule. If you want them to be shipped separately, contact my email [email protected] or DM me on twitter

All orders come with tracking and are shipped via PHLpost

Tracking provided should look something like this ( RR069XXXXXXPH ) 

You may track your package HERE

(Please note that some countries do not update their tracking)

Shipping time estimates

All packages are shipped from SEAsia (Phillippines)

Estimated arrival is 2 weeks up to 3 months

2-3 weeks is the usual, but some packages may take MONTHS because of shipping delays and most especially customs. (This is the case with european coutries)

If your package still hasn't arrived in about 4 months, please don't hesitate to contact my email [email protected] or DM me on twitter

REFUNDS/CANCELLATIONS/LOST PACKAGES

All cancellations for change of mind reasons must be made before 24 hours. Cancellations beyond that is not allowed.

In an event where your package is returned to me, you have the option to choose to re-ship the package (6$ flat) or get a refund.

In an event where your package is damaged or lost (hasn't arrived in about 5 months/did NOT return to me). Please contact me via the contact form or DM me on twitter